If you have any trouble with ontrak, which I hope you don’t, you can currently get support in two different ways.
I am usually hanging around on an irc channel at Team of Programmers. We have the channel #ontrak . You can feel free to post your question there and get help from myself or any other community members. Click here to connect.
You can also reach me via email as well here. I will get back to you as soon as i can!